Customer Portal and phone payments unavailable April 16th, 8:00 a.m. – 9:00 a.m. Payment Wallet Feature unavailable April 16th through the 30th (manual entry required). Click the link below to learn more.
Early Notice and Public Review of a Proposed Activity in a Federal Flood Risk Management Standard Designated Floodplain (Kalmon Malone–Bill Miller Project). Click the link below for more details.
Published on August 19, 2025
Albany, GA – On Wednesday, August 20, 2025, Albany Utilities Customer Service will close at 11:30 a.m. for administrative purposes.
Customers will still be able to pay online at myauportal.albanyga.gov, which is available 24/7.
The drive-thru will reopen for its standard business hours on Thursday, August 21, 2025.
Currently, the inside customer service area is still closed for maintenance repairs.