911 Communications

Directory

  • Communications Manager: Sheila Sims
  • Assistant Communications Manager: Marquette Sutton
  • Shift Supervisor: Raven Dorns
  • Shift Supervisor: Paul Bailey
  • Shift Supervisor: Debra Gay
  • Shift Supervisor: Nikki Cook

Description

Since 1993, the citizens of Albany, Dougherty County, and surrounding Southwest Georgia counties have been supported by one of the most advanced 911 centers in the state.

The Albany 911 center operates with a staff of  30 employees. It is responsible for all communications throughout Dougherty County and assists with emergency needs within the region.

The Enhanced 911 system supports the center and utilizes the Computer-Aided Dispatch (CAD) system for call processing. This system enables telecommunicators to process incoming 911 calls with the simple touch of a key on their computer keyboards.

The center is also responsible for severe weather alerting in the Dougherty County area, utilizing sophisticated paging and siren systems to notify key personnel and citizens of impending severe weather.

Call 911 to Report

  • Crimes in Progress, or Crimes That Have Just Occurred
  • Suspicious Activity or Behavior
  • Fights or Riots
  • Suicide Attempts
  • Building Fires, Brush Fires, Trash Fires, or Any Type of Fires, or Fire/Carbon Monoxide Alarms
  • Traffic Accidents
  • Any Medical Emergency for Which Immediate Care Is Needed
  • Vicious Animals

To Call 911 and Remain Anonymous

  • For tips on crimes, call (229) 431-TIPS
  • To report suspicious drug-related activity, call the Albany Drug Unit at (229) 430-5150.
  • You should not call 9-1-1 to report non-emergency problems or to ask a question, such as directions to a street, etc.

For Non-Emergency Calls

If your call is not an emergency, please call the Communications Center at (229) 431-2132.

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