Albany Utilities is Informing Customers of a Temporary Billing Delay

Published on January 02, 2026

Albany Utilities is Informing Customers of Billing Delays

Albany, GA – Albany Utilities is informing customers of a temporary billing delay caused by an issue within our billing system that has impacted the processing of bills.

As a result, some customers may experience a delay in receiving their utility bills.

Our billing operations remain active, and our teams are working diligently to resolve the issue and resume normal billing schedules as quickly as possible.

Albany Utilities appreciates the community’s patience and understanding during this time. Customers with questions regarding their bill are encouraged to contact Albany Utilities Customer Service at (229) 883-8330.