Steven Carter is an innovative thinker with strategic vision and is proving the value of Information Technology within the City of Albany, Georgia.
He is a US Air Force veteran with more than 25 years of experience in the fields of information technology and strategic leadership. In his capacity as CIO, he sets priorities and direction in the areas of project management, cybersecurity, network and operations, telecommunications and fiber infrastructure management, internal service delivery, applications acquisition and management, telephony and communications management, and business continuity as part of disaster recovery. This includes policy development, technical analysis, assessments, strategic direction, standards development, and supporting the business initiatives within each business unit.
He has a diverse background building and leading both private and public-sector technology teams. He has an MBA as well as a bachelor's degree (Summa Cum Laude) in Computer Information Systems with a minor in Business from Liberty University. He is also a Certified Government Chief Information Officer (CGCIO) through the Georgia Municipal Association and the Carl Vinson Institute of Government at the University of Georgia.
TAC Core Values
Professionalism is a state of mind that must be practiced every day; even when not at work. Professionalism encompasses appearance because impression matters; demeanor which is confidence not cocky; reliability – can those above and below you count on you; competent – not just knowledgeable, but an expert in your field; and decisive – indecision is a sign of not being neither competent nor prepared. Remember professionalism must be practiced every day. So, what is the difference between an amateur and a professional? “An amateur will practice their craft until they get it right. A professional will practice until they can’t get it wrong.”
Integrity is not just doing things right, but doing the right things. It deals with being upright, of high moral soundness, honest, fair, decent, caring, and truthful. “Have the courage to say no. Have the courage to face the truth. Do the right thing because it is right. These are the magic keys to living your life with integrity.” - W. Clement Stone. Integrity is a trait of professionalism.
Character is having and living up to high standards, even when those around you may not or when there is a good chance that no one will see or know what you do or say. Character shows respect to coworkers (superiors, peers, and subordinates) with appropriate conversation and empathy regardless of how others may feel about that person; practically in conversations about someone that is not present or is unable to defend themselves. Character is a trait of integrity.
Accountability is simply being willing to stand behind what you say and what you do; without the cloak of excuses. Professionals are accountable for their actions at all times. If you make a mistake, own up to it and fix it if possible. Do not try to place the blame on something else or a colleague. In other words, take responsibility for everything you and your team does; good or bad. True leaders take responsibility, but give credit. Keep your promises and do what you know you are supposed to do at all times, even when it takes extra effort. Accountability is a trait of character.