Technology and Communications

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Technology and Communications (TAC) encompasses all technology that facilitates the processing, transfer, and exchange of information and communication services. We are responsible for providing the infrastructure for automation, building, and maintaining the infrastructure that enables other city departments to deliver services our citizens expect. We administer all devices, networking components, applications, and systems that allow our employees and our citizens to interact in a digital world.

TAC provides the highest quality technology-based services, 
in the most cost-effective manner, to facilitate the City's mission

TAC has three primary responsibilities: governance, infrastructure, and innovation. 

1. Governance - the operational parameters for the use of applications, systems, and networks. This includes, but is not limited to, standardization of services, application management, and network/data security.

2. Infrastructure - the hardware components, the network, and all other equipment necessary to ensure the entire technology system function according to the established needs of the City and its citizens.

3. Innovation - the most apparent task performed by TAC. Change refers to a constant improvement model creating and maintaining operational efficiencies that accelerate and enhance the productivity of all functional areas of the City.

TAC is comprised of four divisions:

Each is a distinct entity that is an intricate part of the sum total required to serve and support the other business units within the City.


 applications circle  circle1
  Applications    Operations


service circle
  Service Desk   Telecommunications

Contact us

401 Pine Avenue
Albany, Georgia 31701
(229) 302-1100