911 Communications

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  • Communications Manager: Sheila Sims
  • Assistant Communications Manager: Penny Paul
  • Shift Supervisor: Julia Rainey
  • Shift Supervisor: Marquette Clayton
  • Shift Supervisor: Bershad Murphy


Since 1993, the citizens of Albany, Dougherty County and surrounding Southwest Georgia counties have been supported by one of the most advanced 911 centers in the state.

The Albany 911 center operates with 30 employees. It is responsible for all communications throughout Dougherty County and assists with emergency needs within the region.

The center is supported by the Enhanced 911 system and processes calls using the Computer Assisted Dispatch (CAD) system for processing calls. This system allows the telecommunicators to process incoming 911 calls with the mere touch of a key on their computer keyboards.

The center also is responsible for Severe Weather Alerting for the Dougherty County area, for which the center uses sophisticated paging and siren systems that alert key personnel and citizens of impending severe weather.

Call 911 to Report

  • Crimes in Progress, or Crimes That Have Just Occurred
  • Suspicious Activity or Behavior
  • Fights or Riots
  • Suicide Attempts
  • Building Fires, Brush Fires, Trash Fires, or Any Type of Fires, or Fire/carbon Monoxide Alarms
  • Traffic Accidents
  • Any Medical Emergency for Which Immediate Care Is Needed
  • Vicious Animals

To Call 911 and Remain Anonymous

  • For tips on crimes call (229) 431-TIPS 
  • To report suspicious drug-related activity, call the Albany Drug Unit at (229) 430-5150.
  • You SHOULD NOT call 9-1-1 to report non-emergency problems or to ask a question such as directions to a street, etc.

For Non - Emergency Calls

If your call is not an emergency, please call the Communications Center at (229) 431-2132.