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Albany Utilities Suspends Disconnections for 30-Days During COVID-19

Post Date:03/20/2020 8:17 PM

Albany, GA – In response to the growing cases of COVID-19 in our community, Albany Utilities is suspending disconnections of water, gas, and lights for residential customers for the next 30-days starting today, Thursday, March 19, 2020.

Sharon D. Subadan, City Manager, stated, “We are taking extra measures to accommodate Utility customers who seek additional time to pay their bills.”
Albany Utilities’ customers who can afford to pay their bills are encouraged to continue making payments to avoid falling in arrears. The lobby at the utility building remains closed to the public. However, customers can pay by phone, online, drop box and drive-thru.

For more information on payment options, please contact Customer Service at 229-883-8330.

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