Administrative Services

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The Administrative Services Division’s primary function is to provide terrific customer service to the citizens of Albany and surrounding areas. The divisions within this department are as follows: 

  • 311 / Customer Call Center
  • Administrative Services
  • Audit Control
  • Customer Service
  • Energy Conservation
  • Mail Room
  • Tellers

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Administrative Office - 401 Pine Ave

Drive Thru Window - 401 Pine Ave

Our office hours are 8:00 am to 5:00 pm Monday through Friday


        Telephone Numbers

          Administrative Office number:


We are closed on the following holidays:

New Year's Day
Martin Luther King Day
Memorial Day
Fourth of July
Labor Day
Thanksgiving Day and the following day
Christmas Eve
Christmas Day 

Mailing Address:

Albany Utilities
P.O. Box 1788
Albany, GA 31701-1788